Auto Damage Claims Specialist

Travelers Companies, Inc.; Alpharetta (GA); On-site; USD 57,000 - 93,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Job summary

Travelers in Alpharetta, GA is seeking a Claims Representative for Auto Damage to support customers and third-party claimants through the claims process. You will explain policy coverage clearly, investigate claims, and ensure accurate payments while maintaining high service quality.

The role requires a Bachelor’s degree and auto claims experience, with an active adjuster license where applicable. Expect collaboration with repair facilities and technology-enabled workflows in a dynamic

Qualifications

• Bachelor’s degree required.
• Two years auto claim handling experience preferred.
• Active adjuster license, where applicable.
• Strong written and verbal communication skills.

Responsibilities

• Manage auto physical damage claims from first notice of loss through resolution.
• Evaluate policy terms to determine coverage and liability; negotiate settlements.
• Coordinate with appraisal teams and repair facilities for timely assessments.
• Investigate thoroughly and document findings in the claim system.
• Communicate with insureds and claimants professionally.
• Learn and adapt to new technology and digital tools.

Skills

Auto claims handling

Customer service

Communication

Education

Bachelor’s Degree

Tools

Claims management systems

Microsoft Office

Job description

Travelers in Alpharetta, GA is seeking a Claims Representative for Auto Damage to support customers and third-party claimants through the claims process. You will explain policy coverage clearly, investigate claims, and ensure accurate payments while maintaining high service quality.

The role requires a Bachelor’s degree and auto claims experience, with an active adjuster license where applicable. Expect collaboration with repair facilities and technology-enabled workflows in a dynamic