Auto Damage Claims Specialist

The Travelers Indemnity Company; Downers Grove (IL); Hybrid; USD 55,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO

Wellness program

Volunteer program

Job summary

The Travelers Indemnity Company in Downers Grove, IL, is seeking a Claim Rep, Auto Damage, to support customers through auto claims from first notice of loss to resolution. You will provide clear explanations of coverage, investigate claims, and ensure accurate payments.

Ideal candidates have a Bachelor’s degree, two years auto claim handling, an active adjuster license, and strong proficiency with claims management systems and MS Office.

Qualifications

• Bachelor’s Degree required.
• Two years auto claim handling experience required.
• Active adjuster license required where applicable.
• Proficient in claims management systems and MS Office.

Responsibilities

• Manage auto damage claims from notice to settlement.
• Evaluate policy terms to determine coverage and liability.
• Coordinate with appraisal teams and repair facilities.
• Document findings and maintain records in the claims system.
• Communicate settlements and provide timely updates to insureds.
• Adapt to new tools and AI-driven processes.

Skills

Auto claim handling

Adjuster license

MS Office

Communication skills

Education

Bachelor's Degree

High School Diploma or GED

Tools

Claims management system

Enterprise technology

Job description

The Travelers Indemnity Company in Downers Grove, IL, is seeking a Claim Rep, Auto Damage, to support customers through auto claims from first notice of loss to resolution. You will provide clear explanations of coverage, investigate claims, and ensure accurate payments.

Ideal candidates have a Bachelor’s degree, two years auto claim handling, an active adjuster license, and strong proficiency with claims management systems and MS Office.