Auto Collision Estimator — Customer-Focused Repair Expert

Boyd Group Services; Dayton (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

6 paid holidays

Insurance from day 1

401(k) with company match

Short-term disability & life insurance

Continuing education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences, assess vehicle damage, and coordinate repairs with customers and insurance providers. The role emphasizes accuracy in damage appraisal and collaboration across the shop team.

Ideal candidates will have DRP knowledge, I-CAR training readiness, and a valid driver’s license. The position supports a dynamic team focused on KPI performance and WOW values.

Qualifications

• Must have knowledge of repairs and OE guidelines.
• Must be willing to complete I-CAR training.
• High school diploma or equivalent required.
• Valid driver's license required.
• Ability to use basic computer software.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide accurate information and guide customers through repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Coordinate communication between customers, teams, and insurers.
• Participate in daily production walks and monthly safety meetings.
• Support team members and uphold KPIs and WOW values.

Skills

Awareness of where to look for answers

Basic computer skills

Compliance for DRP’s

I-CAR training willingness

Valid driver's license

Education

High school diploma or equivalent

Knowledge of Repairs & OE Guidelines

Willingness to complete I-CAR training

Job description

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences, assess vehicle damage, and coordinate repairs with customers and insurance providers. The role emphasizes accuracy in damage appraisal and collaboration across the shop team.

Ideal candidates will have DRP knowledge, I-CAR training readiness, and a valid driver’s license. The position supports a dynamic team focused on KPI performance and WOW values.