Auto Claims Specialist – Paid Training & Licensing

Liberty Mutual Insurance

Oak Brook (IL)

Hybrid

USD 42,000 - 55,000

Full time

14 hours ago

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Job summary

Liberty Mutual Insurance is seeking Auto Claims Representatives in the Naperville area. As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, handling inquiries with empathy and a customer-centric approach.

You will work with our team to represent the Liberty brand, delivering on our promise and providing service in a dynamic, high-volume environment.

Qualifications

An engaging, outgoing personality and passion for helping customers.
Able to think critically, use resources and seek answers when needed in virtual environment.
Excellent oral, written, decision-making and organizational skills.
Strong typing and multi-tasking capabilities in a structured paperless work environment.
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims.
General understanding of overall claim operations and key stakeholders.
College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
Only open to US based employees.

Responsibilities

Guide insureds and claimants through the auto claims process from start to finish.
Represent the Liberty brand and deliver on our promise to customers.
Assist customers whether in-office or remote, adapting to schedules and needs.
Ensure customers receive what they paid for and need, with a focus on service and integrity.