Auto Claims Specialist — Paid Training & Licensing

Liberty Mutual Insurance; Warrenville (IL); In loco; USD 52.000 - 64.000; Tempo pieno

Descrizione del lavoro

Liberty Mutual Insurance in the Naperville area is seeking an Auto Claims Representative to join our high-volume claims team. No prior claims experience is required; paid training and licensing are included to prepare you for success.

As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, coordinating with multiple teams and delivering empathetic customer service every day. Applicants must live within 50 miles of the office.

Competenze

• Requires engaging, outgoing personality and passion for helping customers.
• Ability to think critically and use resources in a virtual environment.
• Excellent oral and written communication and organizational skills.
• Strong typing and multitasking in a structured paperless work environment.
• Familiarity with multiple systems during virtual training and to handle/ process claims.
• General understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge.
• US-based employees only.

Mansioni

• Guide insureds and claimants through auto claims process from start to finish.
• Speak with customers who have just been in an accident and provide assistance.
• Represent the Liberty Mutual brand and deliver on our promise.

Conoscenze

Customer service

Empathy

Communication

Multi-tasking

Typing skills

Time management

Detail oriented

Formazione

College degree preferred

1-3 years of related customer service experience or applicable insurance knowledge

Descrizione del lavoro

Liberty Mutual Insurance in the Naperville area is seeking an Auto Claims Representative to join our high-volume claims team. No prior claims experience is required; paid training and licensing are included to prepare you for success.

As a licensed claims adjuster, you will guide insureds and claimants through the auto claims process from start to finish, coordinating with multiple teams and delivering empathetic customer service every day. Applicants must live within 50 miles of the office.