Auto Claims Representative — Training & Licensing Included

Liberty Mutual Insurance

Hoffman Estates (IL)

On-site

USD 45,000 - 65,000

Full time

11 hours ago
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Job summary

Liberty Mutual Insurance in Naperville, IL is hiring an Auto Claims Representative. This role welcomes candidates with no prior claims experience, offering paid training and licensing and a path to becoming a licensed claims adjuster.

You will guide insureds and claimants through the auto claims process from start to finish, handling high-volume, fast-paced interactions with empathy and efficiency. Candidates should be customer-focused, articulate, and able to work with multiple systems in a

Qualifications

  • Engaging, outgoing personality with passion for helping customers.
  • Able to think critically and use resources in a virtual environment.
  • Excellent oral, written, decision-making and organizational skills.
  • Strong typing and multitasking in a structured paperless work environment.
  • Proficiency with multiple systems during virtual training and claims handling.
  • General understanding of overall claim operations and key stakeholders.
  • US-based applicants only; college degree preferred or related experience.

Responsibilities

  • Guide insureds and claimants through the auto claims process from start to finish.
  • Engage customers who have just been in an accident and provide assistance.
  • Perform in a high-volume, fast-paced service role with empathy and professionalism.
  • Collaborate across teams and use multiple systems to resolve claims.

Skills

Engaging personality
Critical thinking
Excellent communication
Typing & multitasking
System navigation
Claim operations knowledge
US-based applicants only

Education

College degree preferred or 1–3 years experience

Job description

Liberty Mutual Insurance in Naperville, IL is hiring an Auto Claims Representative. This role welcomes candidates with no prior claims experience, offering paid training and licensing and a path to becoming a licensed claims adjuster.

You will guide insureds and claimants through the auto claims process from start to finish, handling high-volume, fast-paced interactions with empathy and efficiency. Candidates should be customer-focused, articulate, and able to work with multiple systems in a

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