Auto Claims Desk Adjuster — Paid Training & Licensing

Liberty Mutual Insurance; Duluth (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid training

Licensing included

Job summary

Liberty Mutual Insurance is seeking an Auto Claims Representative in the United States. The role involves guiding insureds and claimants through the auto claims process from start to finish, with an emphasis on empathetic service and problem-solving.

The position requires in-office presence and offers paid training and licensing as part of the onboarding. You will interact with customers who have been in an accident, demonstrating strong organizational skills and time management across multiple

Qualifications

• Empathetic service professional with customer-centric approach.
• Ability to navigate multiple systems during training and claims processing.
• Strong verbal and written communication and problem-solving skills.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Communicate with customers who have been in an accident and provide help and guidance.
• Manage moving pieces of a claim with strong organizational skills.

Skills

Empathetic service

Front lines liaison

Time management

Customer service

Education

College degree or 1–3 years experience

Job description

Liberty Mutual Insurance is seeking an Auto Claims Representative in the United States. The role involves guiding insureds and claimants through the auto claims process from start to finish, with an emphasis on empathetic service and problem-solving.

The position requires in-office presence and offers paid training and licensing as part of the onboarding. You will interact with customers who have been in an accident, demonstrating strong organizational skills and time management across multiple