Auto Claims Resolution Specialist

Insurance Journal; Independence Township, Northern (OH, KY); Hybrid; USD 67,000 - 111,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

PTO

Wellness program

Volunteer program

Job summary

Travelers is seeking a Claims Representative in Ohio to manage, evaluate, and process auto claims with accuracy and empathy. You will work with insureds to resolve claims efficiently while upholding professional standards.

Requirements include a Bachelor’s degree and 3+ years in insurance claims, plus experience with claims management software and strong analytical and communication skills. Benefits include health insurance, retirement, generous PTO, wellness resources, and volunteer

Qualifications

• Bachelor’s degree required.
• 3+ years of experience in insurance claims, preferably Auto.
• Experience with claims management software and insurance policy knowledge.

Responsibilities

• Handle auto claims through investigation, evaluation, reserving and negotiation.
• Communicate with policyholders, claimants, providers, and others for updates.
• Determine eligibility, coverage, liability, and settlements.
• Maintain complete claim documentation and identify potential fraud.
• Coordinate with investigators, legal, and customer service as needed.

Skills

Customer service

Analytical skills

Problem solving

Communication

Education

Bachelor’s Degree

Tools

Claims software systems

Job description

Travelers is seeking a Claims Representative in Ohio to manage, evaluate, and process auto claims with accuracy and empathy. You will work with insureds to resolve claims efficiently while upholding professional standards.

Requirements include a Bachelor’s degree and 3+ years in insurance claims, plus experience with claims management software and strong analytical and communication skills. Benefits include health insurance, retirement, generous PTO, wellness resources, and volunteer