Auto Claims Desk Adjuster: Paid Training & Licensing

Liberty Mutual Insurance; Waltham (MA); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Liberty Mutual Insurance is hiring for an Auto Claims Representative in Massachusetts. The role offers paid training and licensing, with in-office expectations near Westborough within a 50‑mile radius and a requirement for at least two in-office days per month.

No prior claims experience is required; candidates should be customer‑centric, organized, and capable of managing a fast-paced, high‑volume workflow while using multiple claims systems. Salary reflects market values in the region.

Formación

• Engaging, outgoing personality with a passion for helping customers.
• Ability to think critically, use resources, and seek answers in a virtual environment.
• Excellent oral and written communication, decision-making and organizational skills.
• Strong typing and multi-tasking in a structured, paperless work environment.
• Experience with multiple systems during virtual training and claims handling.

Responsabilidades

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage with customers who have been in an auto accident and provide support and information.
• Represent the Liberty brand with a customer-centric approach across channels.
• Collaborate with teammates to ensure accurate, timely claim resolution.

Conocimientos

Customer service

Communication

Multitasking

Claims knowledge

US-based

Critical thinking

Organizational skills

Typing

Educación

College degree preferred

Descripción del empleo

Liberty Mutual Insurance is hiring for an Auto Claims Representative in Massachusetts. The role offers paid training and licensing, with in-office expectations near Westborough within a 50‑mile radius and a requirement for at least two in-office days per month.

No prior claims experience is required; candidates should be customer‑centric, organized, and capable of managing a fast-paced, high‑volume workflow while using multiple claims systems. Salary reflects market values in the region.