Auto Claims Desk Adjuster | Paid Training & Licensing

Liberty Mutual Insurance; Suwanee (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Liberty Mutual Insurance is hiring an Auto Claims Representative to join a Fortune 100 company, with paid training and licensing included. This role focuses on guiding insureds and claimants through the auto claims process from start to finish, in a high-volume, customer-centric environment.

Applicants must live within 50 miles of the local office and be prepared for in-person training during the first 6 months.

Qualifications

• Empathetic service mindset with customer-centric approach.
• Ability to think critically and use resources in a virtual environment.
• Excellent oral and written communication; strong decision-making.
• Familiar with handling multiple systems during virtual training and claims processing.
• Knowledge of insurance basics or related customer service experience preferred.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Communicate with customers who have been in an accident and provide guidance.
• Manage multiple tasks and maintain organized workflow in a fast-paced environment.

Skills

Empathetic service

Strong communication

Time management

Organizational skills

Typing & multi-tasking

Customer service experience

Education

College degree preferred

Job description

Liberty Mutual Insurance is hiring an Auto Claims Representative to join a Fortune 100 company, with paid training and licensing included. This role focuses on guiding insureds and claimants through the auto claims process from start to finish, in a high-volume, customer-centric environment.

Applicants must live within 50 miles of the local office and be prepared for in-person training during the first 6 months.