Auto Claims Desk Adjuster — Paid Training & Licensing

Liberty Mutual Insurance; Spokane (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Liberty Mutual Insurance in Liberty Lake, WA, is hiring an Auto Claims Representative for a high-volume, customer-focused role. No prior claims experience needed; paid training and licensing included, with in-office expectations and start date January 11, 2027.

You will guide insureds and claimants through the auto claims process from start to finish, handling multiple moving pieces, and delivering service with integrity. Excellent organizational and communication skills are essential.

Qualifications

• As part of the application process, you’ll complete an assessment related to the skills needed for this role. approx 35 minutes.
• High-volume, fast-paced claims environment requires good problem solving and organizational skills.
• Strong verbal and written communication essential for customer interactions.
• Ability to navigate multiple systems during training and claims processing.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.
• Communicate with customers who have been in an accident and provide support.
• Maintain strong organizational skills and time management throughout the process.
• Represent the Liberty brand with integrity and customer-centric service.

Skills

Customer service

Critical thinking

Communication

Typing

Multitasking

Time management

Insurance knowledge

Education

College degree preferred

Tools

Claims processing systems

Job description

Liberty Mutual Insurance in Liberty Lake, WA, is hiring an Auto Claims Representative for a high-volume, customer-focused role. No prior claims experience needed; paid training and licensing included, with in-office expectations and start date January 11, 2027.

You will guide insureds and claimants through the auto claims process from start to finish, handling multiple moving pieces, and delivering service with integrity. Excellent organizational and communication skills are essential.