Auto Claims Desk Adjuster - Paid Training & Licensing

Liberty Mutual Insurance; Cheney (WA); Hybrid; USD 48,000 - 68,000; Full time

Job summary

Liberty Mutual Insurance in Liberty Lake, WA is hiring an Auto Claims Representative to join a fast-paced team. No prior claims experience is required; paid training and licensing are provided; you’ll guide insureds and claimants through the auto claims process from start to finish.

You will handle high-volume customer interactions, demonstrate strong organizational skills, and work with multiple systems while maintaining empathy and integrity.

Qualifications

• As part of the application process you’ll complete an assessment related to role skills.
• The role requires ability to engage customers with empathy and problem-solving.
• Experience in customer service and/or insurance knowledge is preferred.
• US-based employment eligibility is required.

Responsibilities

• Guide insureds and claimants through the auto claims process from start to finish.

Skills

Engaging personality

Critical thinking

Oral & written communication

Typing & multitasking

Claims systems

Customer service knowledge

US work eligibility

Education

College degree preferred

Tools

Claims systems

Job description

Liberty Mutual Insurance in Liberty Lake, WA is hiring an Auto Claims Representative to join a fast-paced team. No prior claims experience is required; paid training and licensing are provided; you’ll guide insureds and claimants through the auto claims process from start to finish.

You will handle high-volume customer interactions, demonstrate strong organizational skills, and work with multiple systems while maintaining empathy and integrity.