Auto Claims Desk Adjuster – Paid Training & Licensing

Liberty Mutual Insurance; Newton (MA); Vor Ort; USD 52.000 - 78.000; Vollzeit

Zusammenfassung

Liberty Mutual Insurance in Westborough, MA is hiring Auto Claims Representatives. No prior claims experience is required; paid training and licensing are included, and you’ll work in a fast-paced, high-volume environment.

As a licensed claims adjuster, you guide insureds through the auto claims process from start to finish, coordinating with multiple teams and using several systems. Start date January 11, 2027, with at least two in-office days per month.

Qualifikationen

• Engaging, outgoing personality with passion for helping customers.
• Able to think critically and use resources in a virtual environment.
• Excellent oral, written, decision-making and organizational skills.
• Strong typing and multi-tasking in a structured paperless environment.
• Familiar with using multiple systems during training and claims handling.
• Understanding of overall claim operations and key stakeholders.
• College degree preferred, and/or 1-3 years of related customer service experience.

Aufgaben

• Guide insureds and claimants through the auto claims process from start to finish.
• Engage customers who have just been in an accident and need help.
• Communicate clearly and resolve questions with empathy and accuracy.
• Coordinate with multiple teams and use various systems during claims handling.
• Maintain high levels of accuracy and timely updates throughout the process.

Kenntnisse

Customer service

Problem solving

Time management

Organizational skills

Typing

Multi-tasking

Systems knowledge

Ausbildung

College degree preferred

1-3 years customer service experience

Tools

Claims processing systems

Jobbeschreibung

Liberty Mutual Insurance in Westborough, MA is hiring Auto Claims Representatives. No prior claims experience is required; paid training and licensing are included, and you’ll work in a fast-paced, high-volume environment.

As a licensed claims adjuster, you guide insureds through the auto claims process from start to finish, coordinating with multiple teams and using several systems. Start date January 11, 2027, with at least two in-office days per month.