Auction Account Operations Specialist

Cox Automotive Inc.; Fontana (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Seven paid holidays

Bereavement leave

Volunteer time off

Job summary

Cox Automotive presents an Account Operations Specialist I role based in Fontana, CA. This on-site position offers an hourly pay rate with potential for additional compensation.

You will serve as the primary liaison for auction vendors/clients, coordinate with multiple departments, and ensure service level agreements are met for client satisfaction. Responsibilities include reviewing lineup, coordinating reconditioning, and educating clients on Cox Automotive products and services while

Qualifications

• High School Diploma or GED; up to 2 years' related experience (minimum 1 year in automotive).
• Excellent verbal and written communication skills; ability to liaise with clients.
• Valid driver’s license and clean driving record required.
• Team-based interpersonal skills and ability to work with multiple stakeholders.
• Basic computer skills including Microsoft Office (Outlook/Excel) required.
• Ability to operate vehicles with standard/automatic transmission preferred.

Responsibilities

• Provide exceptional customer service to ensure client satisfaction.
• Review sale line up and coordinate with account reps to prepare vehicles on time for sale.
• Support client teams and communicate with stakeholders to ensure smooth auction operations.
• Educate clients on Cox Automotive products and services.
• Assist with reconditioning recommendations and condition report/audit processes.

Skills

Customer service

Teamwork

Verbal and written communication

Safety awareness

Education

High School Diploma/GED

Tools

Microsoft Office

Outlook

Excel

Job description

Cox Automotive presents an Account Operations Specialist I role based in Fontana, CA. This on-site position offers an hourly pay rate with potential for additional compensation.

You will serve as the primary liaison for auction vendors/clients, coordinate with multiple departments, and ensure service level agreements are met for client satisfaction. Responsibilities include reviewing lineup, coordinating reconditioning, and educating clients on Cox Automotive products and services while