ATM Field Service Technician - On-Call Travel

Retail ATM Solutions; New Orleans (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. in the United States is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will perform on-site repair, software loading and preventive maintenance, with occasional travel to customers.

You may train others, coordinate with internal teams, manage spare parts, complete reports, and work with on-call schedules. A relevant electronics background and ability to lift up to 80 lbs are required.

Qualifications

• Associate’s degree in Electronics or 3–5 years in field service.
• Solid understanding of electronics and electro-mechanical equipment.
• Ability to use analog and digital voltmeters.

Responsibilities

• Install, repair, load software and maintain ATMs in a defined territory.
• Train bank staff or vendors on required maintenance tasks.
• Coordinate with internal/external support to provide maintenance.
• Maintain Service Level Agreements per customer contract.
• Occasional travel to areas outside home geography as needed.
• Perform preventive maintenance functions including diagnostics and cleaning.
• Manage spare parts and inventory processes.
• Complete administrative reports within the timeline allotted.
• Work on tasks assigned by supervisor or NHA staff; on-call duties.

Skills

Electronics operation

Education

Associate’s Degree in Electronics

Tools

Analog voltmeters

Digital voltmeters

Hand tools

Job description

Nautilus Hyosung America, Inc. in the United States is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will perform on-site repair, software loading and preventive maintenance, with occasional travel to customers.

You may train others, coordinate with internal teams, manage spare parts, complete reports, and work with on-call schedules. A relevant electronics background and ability to lift up to 80 lbs are required.