ATM Field Service Engineer - On-Site Tech with Travel

Hyosung - North America; Indianapolis (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs across its territory. You will provide on-site support, perform repairs, load software, and assist with training of new field service engineers. Some travel is required.

The role requires electronics knowledge, ability to lift up to 80 lbs, and the capacity to work independently with minimal supervision while delivering exceptional customer service.

Qualifications

• Associates degree in electronics or equivalent preferred.
• 3-5 years of field service experience preferred.

Responsibilities

• Install, repair, load software, and maintain ATMs in a defined territory.
• Train bank staff or vendors on maintenance tasks.
• Coordinate with internal/external support to provide maintenance.
• Perform preventive maintenance, diagnostics, and cleaning of ATMs.
• Maintain spare parts and complete administrative reports.
• Occasional travel outside home geography; on-call duties.

Skills

ATM maintenance

Electronics troubleshooting

Customer service

Education

Associate’s Degree in Electronics

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs across its territory. You will provide on-site support, perform repairs, load software, and assist with training of new field service engineers. Some travel is required.

The role requires electronics knowledge, ability to lift up to 80 lbs, and the capacity to work independently with minimal supervision while delivering exceptional customer service.