ATM Field Service Tech - On-Site Repairs & Training

Hyosung - North America; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. This role includes on-site support, repair, maintenance, software loading and potential training of new engineers. Some travel is required.

The candidate should be able to work with multiple teams, meet service level agreements, and manage inventories and administrative reports. On-call duties and weekend/holiday shifts may be required.

Qualifications

• Associate's Degree or equivalent electronics experience; ATM experience preferred but not required.
• Ability to use analog and digital voltmeters.
• Ability to lift up to 80 lbs and work extended hours, including weekends/holidays.

Responsibilities

• Install, repair, load software and maintain ATMs within a defined geographic territory.
• Train bank staff or vendors on maintenance tasks of equipment.
• Coordinate with internal/external teams to provide maintenance support for end users.
• Maintain Service Levels as defined per customer contract.
• Travel as required and participate in on-call duties.

Education

Associate's Degree in Electronics or equivalent experience

Tools

Analog and digital voltmeters

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. This role includes on-site support, repair, maintenance, software loading and potential training of new engineers. Some travel is required.

The candidate should be able to work with multiple teams, meet service level agreements, and manage inventories and administrative reports. On-call duties and weekend/holiday shifts may be required.