ATM Field Service Engineer — Onsite Tech

Retail ATM Solutions; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within an assigned territory. You will provide on-site support for ATMs including repair, maintenance and replacement services. Some travel is required.

Responsibilities include installation, repair, software loading, preventive maintenance, and training bank staff while coordinating with support teams and meeting SLA terms. On-call duty and independent work are expected.

Qualifications

• Associate degree in electronics or equivalent experience.
• 3–5 years of field service experience preferred.
• Solid understanding of electronics and electro-mechanical equipment.
• Ability to use voltmeters and hand tools.
• Lift up to 80 lbs; extended hours and travel may be required.
• On-call duty with compensation.
• Valid driver’s license.

Responsibilities

• Install, repair, load software, and maintain ATMs in territory.
• Train bank staff or vendors on maintenance tasks.
• Coordinate with internal/external support for maintenance.
• Meet SLA requirements per contract.
• Travel as needed; manage spare parts and inventories.
• Complete admin reports promptly.
• Provide excellent customer service as NHA representative.

Skills

Electronics expertise

Manual dexterity

Physical stamina

Travel readiness

On-call readiness

Education

Associate’s Degree in Electronics

Tools

Voltmeter use

Hand tools

Electrical testing equipment

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within an assigned territory. You will provide on-site support for ATMs including repair, maintenance and replacement services. Some travel is required.

Responsibilities include installation, repair, software loading, preventive maintenance, and training bank staff while coordinating with support teams and meeting SLA terms. On-call duty and independent work are expected.