ATM Field Service Engineer - Onsite Tech & Support

Retail ATM Solutions; Chesapeake (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs within a defined territory. The role includes on-site support, installation, repair, software loading, and occasional travel. You may train other engineers and assist with staging and integration of ATMs.

Some travel is required; you will work with bank staff and vendors, complete reports on time, and follow security procedures while delivering exceptional customer service.

Qualifications

• Associate's Degree in Electronics or equivalent field experience.
• 3–5 years of field service experience preferred.
• Solid understanding of electronics and electro-mechanical equipment operation.

Responsibilities

• Installation, repair, software loading and maintenance of ATMs in a defined territory.
• Train bank staff or vendors on required maintenance tasks of equipment.
• Work with internal and external support departments to provide maintenance support.
• Complete administrative reports within the time line allotted.
• On-Call duty with compensation; travel outside home geography may be required.

Skills

Electronics knowledge

Electro-mechanical systems

Travel willingness

Education

Associate’s Degree in Electronics or equivalent experience

3–5 years of field service experience

Tools

Analog and digital voltmeters

Hand tools

Job description

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs within a defined territory. The role includes on-site support, installation, repair, software loading, and occasional travel. You may train other engineers and assist with staging and integration of ATMs.

Some travel is required; you will work with bank staff and vendors, complete reports on time, and follow security procedures while delivering exceptional customer service.