ATM Field Service Engineer – On‑Site & Travel

Retail ATM Solutions; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. On-site support, repair, and software loading are key duties, with occasional travel and potential training of new engineers.

Responsibilities include preventive maintenance, inventory management, and ensuring service-level agreements are met. The role requires flexibility, independent work, and adherence to security procedures.

Qualifications

• Associate’s Degree in Electronics or equivalent experience, prior ATM experience preferred, but not required, or 3-5 years of field service experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to travel to other areas of the country if needed on occasion.

Responsibilities

• Install, repair, software load and maintain ATMs or related products within a defined geographic territory.
• Train bank staff or vendors on maintenance tasks of equipment.
• Provide on-site support and coordinate with internal/external teams to ensure service level agreements are met.

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. On-site support, repair, and software loading are key duties, with occasional travel and potential training of new engineers.

Responsibilities include preventive maintenance, inventory management, and ensuring service-level agreements are met. The role requires flexibility, independent work, and adherence to security procedures.