ATM Field Service Engineer – On‑Site & Travel Ready

Hyosung - North America; Dayton (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs within a defined territory. On-site support includes repair, maintenance and replacement services; training of new engineers and ATM staging/integration may be involved. Some travel is required.

The role requires electronics/electro-mechanical know-how, tool proficiency, and the ability to work extended hours with on-call duties. Drive responsibilities and security training are part of the job.

Qualifications

• May require an Associate’s Degree in Electronics or equivalent experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters.
• Ability to use hand tools and carry heavy parts up to 80 lbs.
• Ability to work extended hours, including beyond assigned shift with no notice when required.
• Ability to travel to other areas of the country if needed on occasion.
• Ability to work all shifts, which may include weekend and holidays.
• On-Call duty required for all FSE positions.

Responsibilities

• Install, repair, software loading and maintenance of ATMs or other products in a defined geographic territory.
• Train bank staff or vendors on required maintenance tasks of equipment.
• Coordinate with internal and external support departments to provide maintenance.
• Maintain all Service Level Agreements as defined per customer contract.
• Work on products and services of medium to high complexity.
• Occasional travel with short notice to areas outside home geography if needed.
• Perform preventive maintenance, diagnostics, testing and cleaning of ATMs.
• Manage spare parts and follow inventory processes.
• Complete administrative reports in a timely manner.
• Take on tasks assigned by supervisor or NHA staff.

Skills

Electronics basics

Electro-mechanical systems

Tools handling

Heavy lifting capability

Travel readiness

On-call readiness

Education

Associate’s Degree in Electronics

Equivalent experience

Tools

Analog voltmeters

Digital voltmeters

Hand tools

Job description

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs within a defined territory. On-site support includes repair, maintenance and replacement services; training of new engineers and ATM staging/integration may be involved. Some travel is required.

The role requires electronics/electro-mechanical know-how, tool proficiency, and the ability to work extended hours with on-call duties. Drive responsibilities and security training are part of the job.