ATM Field Service Engineer | On-Site Tech & Travel

Socket.dev; Stanton (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will provide on-site support for repairs, maintenance and replacements, and may assist with training other field engineers and ATM integration tasks.

Flexibility to travel, on-call duty, and a strong focus on customer service are essential as you contribute to high-quality ATM operations and service SLAs across the region.

Qualifications

• May require an Associate’s Degree in Electronics or equivalent experience, prior ATM experience preferred, but not required, or 3-5 years of experience in the field service
• Solid understanding of electronics and electro-mechanical equipment operation
• Ability to use analog and digital voltmeters
• Ability to use hand tools and carry heavy parts up to 80 lbs
• Ability to travel within the country when needed
• Ability to work all shifts, including weekends/holidays
• On-Call duty required with compensation

Responsibilities

• Installation, repair, software loading and maintenance of ATMs in a defined geographic territory
• Train bank staff or vendors on required maintenance tasks
• Work with internal and external support departments to provide maintenance support
• Maintain all Service Level Agreements as defined per customer contract
• Work on products and services of medium to high complexity
• Occasional travel with short notice to areas outside home geography as needed
• Perform preventive maintenance, diagnostics, testing and cleaning of ATMs
• Manage spare parts and inventory processes
• Complete administrative reports within deadlines

Skills

Electronics knowledge

Electrical/mechatronics

Travel willingness

On-call readiness

Education

Associate's Degree in Electronics

Tools

Analog & digital voltmeters

Hand tools

Heavy lifting up to 80 lbs

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will provide on-site support for repairs, maintenance and replacements, and may assist with training other field engineers and ATM integration tasks.

Flexibility to travel, on-call duty, and a strong focus on customer service are essential as you contribute to high-quality ATM operations and service SLAs across the region.