ATM Field Service Engineer – On-Call & Travel Ready

Retail ATM Solutions; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain Automated Teller Machines (ATMs) within a defined territory. You will perform installation, repair, diagnostics, software loading and preventive maintenance, with occasional travel and on-call duties.

The role requires a solid electronics background, hands-on hardware skills, and the ability to train others while ensuring service levels per customer contracts. Some shifts may include weekends or holidays.

Qualifications

• Associate's Degree in Electronics or equivalent experience.
• Solid understanding of electronics and electro-mechanical equipment operation.
• Ability to use analog and digital voltmeters.
• Ability to use hand tools and lift heavy parts up to 80 lbs.
• Ability to travel to other areas of the country if needed on occasion.
• On-Call duty required with compensation.

Responsibilities

• Installation, repair, software loading and maintenance of ATMs and related products across a defined territory.
• Train bank staff or vendors on required maintenance tasks of equipment.
• Collaborate with internal and external teams to provide maintenance support.
• Maintain service levels as defined per customer contract.
• Handle tasks of medium to high complexity and provide on-site support.

Skills

Electronics

Electro-mechanical

Analog voltmeters

Digital voltmeters

Hand tools

Heavy lifting

Travel

On-call

Shift work

Education

Associate’s Degree in Electronics

Job description

Nautilus Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain Automated Teller Machines (ATMs) within a defined territory. You will perform installation, repair, diagnostics, software loading and preventive maintenance, with occasional travel and on-call duties.

The role requires a solid electronics background, hands-on hardware skills, and the ability to train others while ensuring service levels per customer contracts. Some shifts may include weekends or holidays.