Associate Technical Account Manager: Client Success in Tech

Yardi; Santa Ana (CA); On-site; USD 43,050 - 45,199; Full time

Benefits offered by this job

100% paid employee medical premiums

Company profit-sharing plan

Flexible work arrangements

Job summary

A leading property management software company in California is seeking an Associate Technical Account Manager to provide technical support and build strong relationships with clients. The ideal candidate will have a Bachelor’s Degree and experience in technical support. This role emphasizes problem-solving, customer service, and adaptability in a fast-paced environment. Notable benefits include comprehensive medical coverage and profit-sharing plans.

Qualifications

• Comfortable providing live support via phone and email.
• Proactive problem-solver with a strong customer-focused mindset.
• Adaptable and flexible in fast-paced environments.

Responsibilities

• Provide technical software support to clients via email and phone.
• Troubleshoot application issues and deliver effective solutions.
• Build strong relationships with clients to earn trust.

Skills

Technical support

Problem-solving

Customer service

Communication

Detail-oriented

Education

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering

Tools

Yardi software

Job description

A leading property management software company in California is seeking an Associate Technical Account Manager to provide technical support and build strong relationships with clients. The ideal candidate will have a Bachelor’s Degree and experience in technical support. This role emphasizes problem-solving, customer service, and adaptability in a fast-paced environment. Notable benefits include comprehensive medical coverage and profit-sharing plans.