Post-Sales Technical Account Manager, AI & Integrations

Avoca; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading customer engagement technology company in New York is seeking a Technical Account Manager to oversee post-sales relationships. This role involves guiding home service companies through onboarding and integration, ensuring they achieve success on the platform. Ideal candidates will have 2–5 years of experience in technical account management and strong communication skills. Join a collaborative and high-energy team focused on building impactful customer solutions.

Qualifications

• 2-5 years in technical account management or similar roles.
• Proven ability to work with APIs and webhooks.
• Exceptional communication and presentation skills.

Responsibilities

• Serve as the primary technical point of contact for customers.
• Lead onboarding and tailor approaches to customer goals.
• Design and validate integrations with customer teams.

Skills

Technical Account Management

Integration Patterns

APIs

Customer Communication

Analytical Mindset

Education

CS/technical education or equivalent experience

Job description

A leading customer engagement technology company in New York is seeking a Technical Account Manager to oversee post-sales relationships. This role involves guiding home service companies through onboarding and integration, ensuring they achieve success on the platform. Ideal candidates will have 2–5 years of experience in technical account management and strong communication skills. Join a collaborative and high-energy team focused on building impactful customer solutions.