Associate Tech Account Manager: Client Success

Yardi; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits including paid medical premiums

Company profit-sharing plan

Flexible work arrangements

Job summary

A leading property technology company in the United States is seeking an Associate Technical Account Manager to provide software support and implementation guidance. The ideal candidate will have a Bachelor's degree and a strong customer service focus. This entry-level role involves building relationships with clients and troubleshooting technical issues. Join us to make a significant difference in client outcomes while advancing your technical skills.

Qualifications

• Bachelor's degree or equivalent experience required.
• Comfortable providing live support via phone and email.
• Proactive problem-solver with strong customer-focused mindset.

Responsibilities

• Provide technical software support, set-up, and implementation guidance.
• Troubleshoot application issues and deliver effective solutions.
• Earn client trust through responsive support.

Skills

Technical software support

Problem-solving

Customer service

Communication

Relationship building

Adaptability

Education

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Services

Job description

A leading property technology company in the United States is seeking an Associate Technical Account Manager to provide software support and implementation guidance. The ideal candidate will have a Bachelor's degree and a strong customer service focus. This entry-level role involves building relationships with clients and troubleshooting technical issues. Join us to make a significant difference in client outcomes while advancing your technical skills.