Client-Focused Technical Account Manager

Perfect Audience; Chicago, San Francisco (IL, CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading marketing technology company is seeking a Technical Account Manager in Chicago. In this role, you will optimize campaign implementations, resolve technical issues, and work closely with clients and internal teams. Candidates should have at least 2 years of client services experience and strong problem-solving skills. This position involves direct communication with clients and a proactive approach to ensure their success.

Qualifications

• 2 years experience in a client services environment.
• Strong understanding of internet technologies and ability to learn.
• Expert organization and prioritization skills.

Responsibilities

• Interact with clients to identify and resolve issues.
• Collaborate with product team to implement features.
• Manage internal and external case tickets.

Skills

Problem-solving

Interpersonal skills

Critical thinking

Organization

Communication

Education

College Graduate

Tools

CRM products

Job description

A leading marketing technology company is seeking a Technical Account Manager in Chicago. In this role, you will optimize campaign implementations, resolve technical issues, and work closely with clients and internal teams. Candidates should have at least 2 years of client services experience and strong problem-solving skills. This position involves direct communication with clients and a proactive approach to ensure their success.