Associate Director, Student Accounts & Billing Innovation

Merrimack College; Massachusetts; On-site; USD 85,000 - 110,000; Full time

Job summary

Merrimack College is seeking an Associate Director of Student Accounts to lead billing, refunds, and enrollment-related financial processes on campus. You will manage cash handling, 1098-T/1042-S reporting, and third-party billing while ensuring accuracy and compliance for a diverse college community.

Collaborate with the Director of Student Accounts to optimize workflows, leverage technology, and explore AI-enabled tools to improve service delivery, policy adherence, and financial stewardship

Qualifications

• Bachelor's degree required, with 3+ years of professional experience in higher education.
• Experience with Jenzabar J1 / SIS systems, CASHnet, and Microsoft Product Suite.
• In-depth knowledge of student accounts and related regulations; ability to learn new systems.

Responsibilities

• Process student payments and college income with accurate cash handling.
• Generate and issue 1098-T and 1042-S forms in compliance with regulations.
• Administer billing including third-party sponsored billing.

Skills

Accounting

Student accounts

Jenzabar J1 / SIS

CASHnet

Microsoft Office

Data analysis

Customer service

Education

Bachelor's degree

Tools

Jenzabar J1 / SIS

CASHnet

Microsoft Office Suite

Job description

Merrimack College is seeking an Associate Director of Student Accounts to lead billing, refunds, and enrollment-related financial processes on campus. You will manage cash handling, 1098-T/1042-S reporting, and third-party billing while ensuring accuracy and compliance for a diverse college community.

Collaborate with the Director of Student Accounts to optimize workflows, leverage technology, and explore AI-enabled tools to improve service delivery, policy adherence, and financial stewardship