Associate Director, Amazon Commerce Operations

VML/WPP Enterprise Solutions; New York (NY); Hybrid; USD 75,000 - 180,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

WPP Enterprise Solutions is seeking an Associate Director for Retail Management Services (Amazon) in New York. The role sits between the Retail Services Lead and Commerce Managers, blending strategic planning with operational execution to drive client growth on Amazon.

Hybrid role requiring strong data interpretation, catalog guidance, and executive-facing storytelling. Expect collaboration with a broad ecosystem of partners and a competitive benefits package.

Qualifications

• 5-8 years managing enterprise-level Amazon Vendor Central (1P) and Seller Central (3P).
• Ability to interpret data and turn performance trends into actionable recommendations.
• Proficient in Amazon inventory templates, category templates and catalog structures.
• Advanced Excel skills including Pivot Tables, VLOOKUPs and data manipulation.
• Experience presenting to client stakeholders and guiding strategic decisions.

Responsibilities

• Provide strategic commerce leadership and advisory to clients.
• Advise on promotions, content, catalog, availability and retail execution.
• Guide catalog setup, PDP optimization, A+ content, imagery and variation structures.
• Conduct audits of marketplace operations, in-stock availability, and profitability.
• Collaborate with commerce managers to resolve catalog issues and escalations.
• Analyze performance data and translate insights into recommendations.
• Connect retail metrics to client business goals and growth opportunities.

Skills

Enterprise Amazon experience

Advanced Excel

Data storytelling

Data interpretation

Client presentation

Tools

Microsoft Excel

Job description

WPP Enterprise Solutions is seeking an Associate Director for Retail Management Services (Amazon) in New York. The role sits between the Retail Services Lead and Commerce Managers, blending strategic planning with operational execution to drive client growth on Amazon.

Hybrid role requiring strong data interpretation, catalog guidance, and executive-facing storytelling. Expect collaboration with a broad ecosystem of partners and a competitive benefits package.