Associate Client Support Consultant - Client Success Pro

Automatic Data Processing, Inc.; Alpharetta (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking an Associate Client Support Consultant to help clients maximize ADP products and services. You will apply broad product knowledge to diagnose issues, guide clients through solutions, and foster strong relationships in a fast-paced environment.

The role emphasizes consultative support, problem-solving, and a customer-first mindset with opportunities for ongoing training and skills development.

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree or equivalent in education and experience.
• Strong focus on client satisfaction in HR/HRIS context.

Responsibilities

• Serve as a consultant in servicing ADP's products/technologies.
• Use a breadth of expertise to help ADP's clients; solve client problems.
• Work to resolve issues and provide solutions.

Skills

Customer service

Relationship building

Problem solving

Communication

Education

Bachelor's degree or equivalent

Tools

HRIS

Job description

Automatic Data Processing, Inc. is seeking an Associate Client Support Consultant to help clients maximize ADP products and services. You will apply broad product knowledge to diagnose issues, guide clients through solutions, and foster strong relationships in a fast-paced environment.

The role emphasizes consultative support, problem-solving, and a customer-first mindset with opportunities for ongoing training and skills development.