Associate Banker: Elevate Customer Banking Experience

Next Frontier Capital; Pittsburgh (Allegheny County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

On-site health & wellness centers

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to greet clients and deliver attentive, hospitality-driven service while leveraging digital solutions to meet client needs. You will help clients open accounts and service existing ones, guiding them to Chase Mobile App and Online Banking for convenient, secure transactions.

Collaborate with branch teammates to build trusted relationships and achieve financial goals, while adhering to regulatory requirements and maintaining accurate cash handling.

Qualifications

• Experience delivering friendly, hospitality-driven service.
• Ability to learn products and procedures quickly.
• Respect for regulatory and banking requirements.
• Strong problem-solving and attention to detail.
• Proven ability to build relationships with clients.

Responsibilities

• Greet clients and manage lobby flow using a tablet to check them in and schedule meetings.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on digital banking, mobile apps, and ATMs for self-service.
• Build trusted relationships through active listening and solutions-based guidance.
• Handle branch operations and cash devices while following bank procedures.

Skills

Client service

Communication

Tech literacy

Sales orientation

Team collaboration

Empathy

Education

High school diploma

Job description

Chase is seeking an Associate Banker to greet clients and deliver attentive, hospitality-driven service while leveraging digital solutions to meet client needs. You will help clients open accounts and service existing ones, guiding them to Chase Mobile App and Online Banking for convenient, secure transactions.

Collaborate with branch teammates to build trusted relationships and achieve financial goals, while adhering to regulatory requirements and maintaining accurate cash handling.