Associate Banker: Elevate Client Experience

Next Frontier Capital; Newton (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and use fintech tools to meet client needs. You will welcome clients, assist with accounts, and advise on digital banking options. The role emphasizes building trusted relationships and collaborating with branch colleagues to help clients achieve financial goals.

Strong customer-service skills, clear communication, and a commitment to compliance are essential for success in this role within our Consumer Banking group.

Qualifications

• Client-first mindset and ability to exceed expectations.
• Ability to build trusted client relationships with care.
• Effective communication to understand and meet client needs.
• Detail-oriented and capable of resolving client issues promptly.
• Collaborative work style to support the team and branches.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following procedures.
• Educate clients on self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, questioning, and sharing solutions.
• Handle branch operations and cash devices per bank policies.

Skills

Client service

Relationship building

Clear communication

Problem resolution

Team collaboration

Product knowledge

Adaptability

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATM and cash handling

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and use fintech tools to meet client needs. You will welcome clients, assist with accounts, and advise on digital banking options. The role emphasizes building trusted relationships and collaborating with branch colleagues to help clients achieve financial goals.

Strong customer-service skills, clear communication, and a commitment to compliance are essential for success in this role within our Consumer Banking group.