Relationship Banker: Elevate Client Experiences

Next Frontier Capital; Town of Eastchester (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver attentive, hospitality‑driven service and leverage digital tools to meet client needs. You will greet clients, open and service accounts, and guide them through everyday banking with Chase Mobile App and ATMs.

The role emphasizes relationship building, listening to client goals, and collaborating with the branch team to provide tailored financial solutions. A strong customer service orientation and quick learning of products are essential.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to build trusted relationships and understand client needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Support account servicing, maintenance, and new account openings while following policies and regulatory requirements.
• Assist clients with day-to-day transactions and use technology options like Chase Mobile App and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help clients reach financial goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Learning new systems

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver attentive, hospitality‑driven service and leverage digital tools to meet client needs. You will greet clients, open and service accounts, and guide them through everyday banking with Chase Mobile App and ATMs.

The role emphasizes relationship building, listening to client goals, and collaborating with the branch team to provide tailored financial solutions. A strong customer service orientation and quick learning of products are essential.