Associate Banker: Elevate Client Experiences

JPMorganChase; Providence (UT); On-site; USD 40,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and support branch operations in a dynamic environment. You will guide customers through everyday banking needs, explain digital tools, and collaborate with team members to achieve client financial goals.

The role emphasizes strong communication, relationship-building, and a commitment to regulatory compliance within a busy branch setting.

Qualifications

• High school diploma or GED required.
• Customer service experience or equivalent preferred.
• Strong communication and teamwork skills.
• Ability to quickly learn banking products and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
• Exceed client expectations by account servicing, maintenance and opening new accounts while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking transactions and digital self‑service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and partnering with team members to help clients achieve financial goals.
• Perform branch operations, including cash devices and adherence to bank policies.

Skills

Client service

Communication

Teamwork

Learning quickly

Attention to detail

High school diploma

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and support branch operations in a dynamic environment. You will guide customers through everyday banking needs, explain digital tools, and collaborate with team members to achieve client financial goals.

The role emphasizes strong communication, relationship-building, and a commitment to regulatory compliance within a busy branch setting.