Associate Banker: Elevate Client Experiences & Solutions

JP Morgan Chase; Brenham (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and modern financial solutions. You will build trusted relationships, help clients achieve financial goals, and deliver exceptional service by leveraging digital tools and in-branch support.

You will work with the branch team to greet clients, open accounts, handle servicing, and ensure compliance with policies and procedures, contributing to a memorable client experience.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new ones per policies.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking, ATMs).
• Build meaningful relationships through active listening and product knowledge, partnering with branch team.
• Perform branch operations, including cash handling, while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning fast

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and modern financial solutions. You will build trusted relationships, help clients achieve financial goals, and deliver exceptional service by leveraging digital tools and in-branch support.

You will work with the branch team to greet clients, open accounts, handle servicing, and ensure compliance with policies and procedures, contributing to a memorable client experience.