Client-First Banker: Elevate Customer Experiences

Next Frontier Capital; Dayton (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to embody hospitality, deliver exceptional client experiences, and promote Chase’s banking solutions. You’ll greet clients, open accounts, and help customers use digital tools to manage their finances, while partnering with team members to meet financial goals.

The role emphasizes building trusted relationships, understanding client needs, and adhering to regulatory requirements in a dynamic branch environment.

Qualifications

• Customer‑centric mindset and ability to greet and assist clients.
• Ability to build trusted relationships and understand client needs.
• Clear, polite communication and empathy in client interactions.
• Teamwork to deliver seamless service and support.
• Willingness to learn products, services, and procedures.

Responsibilities

• Greet clients and provide attentive, friendly service to create a welcoming lobby experience.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking with Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients and collaborate with branch team to meet financial goals.
• Manage branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Chase digital tools

Job description

Chase is seeking an Associate Banker to embody hospitality, deliver exceptional client experiences, and promote Chase’s banking solutions. You’ll greet clients, open accounts, and help customers use digital tools to manage their finances, while partnering with team members to meet financial goals.

The role emphasizes building trusted relationships, understanding client needs, and adhering to regulatory requirements in a dynamic branch environment.