Associate Banker: Deliver Superior Service & Tech Solutions

Aumni; Hammond (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet customers, open accounts, and educate on digital banking tools while building trusted relationships with clients and collaborating with team members to meet financial goals.

The role emphasizes hospitality, compliance with policies, and active engagement with customers to propel branch success. Prior client service experience is valued.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue system.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools like Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Perform branch operations including cash devices like the cash vault/ATM in compliance with bank policies.

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will greet customers, open accounts, and educate on digital banking tools while building trusted relationships with clients and collaborating with team members to meet financial goals.

The role emphasizes hospitality, compliance with policies, and active engagement with customers to propel branch success. Prior client service experience is valued.