Associate Banker: Hospitality Meets Tech-Savvy Banking

Aumni; San Bernardino (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships in our branch. You will greet clients, assist with account openings, and guide customers through digital banking tools to help them reach financial goals.

The role emphasizes exceptional client experiences, compliance with policies, and teamwork with branch colleagues to provide seamless service.

Qualifications

• High school diploma or GED is required.
• Reading and speaking English and Spanish is required for this role.
• Client service experience is preferred.

Responsibilities

• Greet clients and manage lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies.
• Assist with day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships and advise on products and solutions with branch teammates.
• Handle branch operations and cash devices following bank policies.

Skills

Client service

Bilingual English/Spanish

Communication skills

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships in our branch. You will greet clients, assist with account openings, and guide customers through digital banking tools to help them reach financial goals.

The role emphasizes exceptional client experiences, compliance with policies, and teamwork with branch colleagues to provide seamless service.