Client Experience Banker

JP Morgan Chase; Wilmington (DE); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high-quality service in a branch setting. You will guide clients through daily banking needs, promote digital solutions, and help achieve financial goals while collaborating with the branch team.

You will build trusted relationships, educate clients on products, and support overall branch operations to ensure an exceptional client experience.

Qualifications

• High school diploma or GED required.
• Strong client-service orientation and communication skills.
• Ability to build trusted relationships with clients.

Responsibilities

• Create a welcoming branch environment and greet clients.
• Provide account servicing and new account openings per policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com).
• Build relationships with clients and partner with team to reach financial goals.
• Assist branch operations and cash handling in accordance with policies.

Skills

Client service

Relationship building

Clear communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, high-quality service in a branch setting. You will guide clients through daily banking needs, promote digital solutions, and help achieve financial goals while collaborating with the branch team.

You will build trusted relationships, educate clients on products, and support overall branch operations to ensure an exceptional client experience.