Relationship Banker - Client Experience & Tech Solutions

Testing Site - JPMC; Spartanburg (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker in a branch setting to deliver welcoming, attentive service and use banking solutions to help clients achieve their financial goals. You will greet clients, support transactions, and guide customers through digital tools while building trusted relationships and ensuring compliance.

The role emphasizes customer-centric hospitality, collaboration with teammates, and ongoing learning of products and procedures to enhance the client experience.

Qualifications

• Client-first mindset with hospitable service delivery.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help.
• Strong problem solving and attention to detail.
• Able to learn products, services, and procedures quickly.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulations.
• Educate clients on technology tools like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and handle cash devices in line with bank policies.

Skills

Client-first service

Relationship building

Clear communication

Problem solving

Team collaboration

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in a branch setting to deliver welcoming, attentive service and use banking solutions to help clients achieve their financial goals. You will greet clients, support transactions, and guide customers through digital tools while building trusted relationships and ensuring compliance.

The role emphasizes customer-centric hospitality, collaboration with teammates, and ongoing learning of products and procedures to enhance the client experience.