Hospitality-Driven Banker & Tech-Savvy Client Advisor

Aumni; Ohio; On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance with policies and procedures.

The role emphasizes customer service, effective communication, and the ability to educate customers on digital banking tools. Team collaboration supports achieving financial goals for clients and the branch.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to engage clients—communicating clearly and politely.
• Ability to elevate the client experience by working with the team.
• Cash handling experience (preferred).

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; open new accounts.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and cash handling per bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Attention to detail

Education

High school diploma

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, manage lobby flow, and open new accounts while ensuring compliance with policies and procedures.

The role emphasizes customer service, effective communication, and the ability to educate customers on digital banking tools. Team collaboration supports achieving financial goals for clients and the branch.