Associate Banker: Welcoming, Tech-Savvy Client Advocate

JPMorganChase; North Branford (CT); On-site; USD 40,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver friendly, attentive service and build trusted client relationships in a branch setting. You will help clients with accounts, explain digital tools, and collaborate with the team to meet financial goals.

The role emphasizes customer care, compliance with policies, and using Chase Mobile App and online banking to support clients’ day-to-day needs.

Qualifications

• Experience in client service or retail banking is preferred.
• Strong interpersonal and communication skills for customer interactions.
• Ability to build trusted relationships and understand client needs.
• Comfort with using basic banking technology and self-service channels.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing and assist with opening new accounts in line with policies.
• Educate clients on banking transactions and digital tools like mobile apps and online banking.
• Actively listen and collaborate with team to help clients meet financial goals.
• Support branch operations and cash handling following bank procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver friendly, attentive service and build trusted client relationships in a branch setting. You will help clients with accounts, explain digital tools, and collaborate with the team to meet financial goals.

The role emphasizes customer care, compliance with policies, and using Chase Mobile App and online banking to support clients’ day-to-day needs.