Assistant Store Manager — Wine & More, Sales Leader

Total Wine & More; Chicopee (MA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &/

401(k)

Disability & life insurance

Job summary

Total Wine & More in Chicopee, MA seeks an Assistant Store Manager who will grow the company brand by delivering best-in-class service and building a sales and service culture. You will support store operations and help maximize profitability while mentoring team members and ensuring a welcoming store environment.

You will drive sales against KPIs, assist in recruiting and training, oversee payroll and inventory, maintain vendor relations, and ensure compliance with alcohol laws.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years in a managerial or supervisory role in retail.
• Experience leading, motivating, and developing a sales-focused team.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Skills

Leadership

Sales

Customer service

Education

Bachelor’s degree preferred

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Chicopee, MA seeks an Assistant Store Manager who will grow the company brand by delivering best-in-class service and building a sales and service culture. You will support store operations and help maximize profitability while mentoring team members and ensuring a welcoming store environment.

You will drive sales against KPIs, assist in recruiting and training, oversee payroll and inventory, maintain vendor relations, and ensure compliance with alcohol laws.