Assistant Store Manager: Lead Sales & Customer Experience

California Fine Wine & Spirits; Chesapeake (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

HSA, FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Chesapeake, VA is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and a distinctive world of adult beverages for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability, reporting to the Store Manager.

You will drive sales, recruit and develop a team, oversee payroll, inventory, merchandising and shrink, and ensure compliant store operations

Qualifications

• Bachelor's degree in business administration or related field preferred or equivalent experience
• 1-3 years of work experience, 2+ years of managerial or supervisory role in a retail setting
• Experience leading, motivating, and developing a sales-focused team
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule as business requires, including evenings and weekends

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
• Support day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Help maintain vendor relationships to support store and inventory objectives
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Perform other duties as assigned

Skills

Sales leadership

Staff development

Customer service

Communication

Education

Bachelor's degree in business administration or related field

Equivalent retail management experience

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Chesapeake, VA is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and a distinctive world of adult beverages for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability, reporting to the Store Manager.

You will drive sales, recruit and develop a team, oversee payroll, inventory, merchandising and shrink, and ensure compliant store operations