Assistant Store Manager - Tire & Auto Leader

Big O Tires; Warrensburg (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Big O Tires is seeking an Assistant Store Manager in Missouri to supervise store operations and deliver excellent customer service in line with company programs. You will manage opening/closing, inventory, budgeting, and coaching the team to meet sales goals.

The role requires strong leadership, communication, and the ability to work holidays and weekends, while ensuring adherence to policies and safety standards. Competitive pay and benefits offered.

Qualifications

• Ability to obtain the state appropriate Motor Vehicle Inspection license within one year of hire.
• Previous experience in retail or automotive sales or service.
• Ability to learn new concepts and use technical materials.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages.
• Ability to consistently operate a computer and other office productivity machinery.
• Ability and willingness to work with hazardous materials.
• Ability to safely operate automatic and manual transmission vehicles.

Responsibilities

• Build effective relationships with customers and store staff and motivate employees to deliver positive customer experiences.
• Ensure prompt and consistent opening and closing of location based on store hours of operation.
• Perform all aspects of store operations including but not limited to customer service, sales, shop management and office responsibilities.
• Promote sales through explaining benefits of service and products to customers.
• Perform vehicle inspections, print vehicle owner’s manual maintenance requirements, and prioritize and promote needed products and services with customers and management; consistently conduct work order reviews for accuracy.
• Manage the financial aspects of store operations including reviewing and analyzing profit and loss statements, balance sheets, and payroll projections; maintaining accounts receivable and the collection of past due accounts; oversight of daily cash handling; coordinating and verifying daily bank deposits; and organizing, documenting, and processing all adjustments.
• Assist the Store Manager with inventory replenishment bi-weekly and with month end physical inventory.
• Attend and assist in the presentation of weekly store meetings to review safety issues, store policies, procedures, and product information changes as required.
• Manage ticket average and profitability and assist the store manager in meeting company expectations.
• Ensure facilities and equipment are maintained according to company guidelines and in compliance with Big O Tires standards.
• Timely complete daily Today’s Class Technician and other required training.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.

Skills

Retail experience

Strong communication

Customer service

Team leadership

Sales ability

Problem solving

Education

High school diploma or GED

Job description

Big O Tires is seeking an Assistant Store Manager in Missouri to supervise store operations and deliver excellent customer service in line with company programs. You will manage opening/closing, inventory, budgeting, and coaching the team to meet sales goals.

The role requires strong leadership, communication, and the ability to work holidays and weekends, while ensuring adherence to policies and safety standards. Competitive pay and benefits offered.