Assistant Store Manager: Drive Service & Sales Excellence

Big O Tires; Overland Park (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Big O Tires in Overland Park, KS is seeking an Assistant Store Manager to supervise daily store operations, ensure excellent customer service, and support sales growth. The role requires leading staff, managing shop and office tasks, and promoting services and products to customers.

As a pivotal member of the team, you will assist in training, budgeting, and ensuring adherence to company programs and policies, with focus on safe, efficient operation and customer satisfaction.

Qualifications

• Must be 18 years or older.
• Legal right to work in the United States.
• Previous experience in retail or automotive sales/service.
• Ability to learn new concepts and use technical materials.

Responsibilities

• Supervise store operations and customer service to ensure accurate, timely performance.
• Open/close the location in accordance with store hours.
• Lead sales, shop management and office tasks to drive results.
• Explain benefits of services and products to promote sales.
• Provide guidance to staff and resolve customer concerns.

Skills

Customer service

Retail sales

Team leadership

Budget awareness

Education

High school diploma or GED

Tools

POS systems

Job description

Big O Tires in Overland Park, KS is seeking an Assistant Store Manager to supervise daily store operations, ensure excellent customer service, and support sales growth. The role requires leading staff, managing shop and office tasks, and promoting services and products to customers.

As a pivotal member of the team, you will assist in training, budgeting, and ensuring adherence to company programs and policies, with focus on safe, efficient operation and customer satisfaction.