Assistant Store Manager: Ops, Service & Merchandising Lead

Rack Room Shoes, Inc.; Bend (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Benefits information link

Job summary

Rack Room Shoes, Inc. is seeking an Assistant Manager to support the Store Manager in daily operations, staff guidance, and policy adherence. You will help deliver a high-quality customer experience, supervise POS activity, and drive sales and service goals.

The role requires leadership, training capability, and a solid understanding of store merchandising, inventory, and payroll processes. This position reports to store leadership and supports all store operations.

Qualifications

• Effective verbal and written communication skills.
• Strong interpersonal skills for customer and staff interactions.
• Excellent visual merchandising and store presentation abilities.
• Basic math skills for payroll and inventory tasks.
• Familiarity with store policies and procedures.

Responsibilities

• Assist Store Manager in daily store operations and leadership.
• Ensure compliance with company policies and procedures.
• Provide training and guidance to staff.
• Oversee POS transactions, sales, discounts, loyalty, and refunds.
• Manage inventory control, pricing, and physical inventory.
• Lead merchandising and visual standards on the sales floor.
• Assist with payroll scheduling and timekeeping.
• Develop staff through training and reinforcement of standards.
• Support loss prevention and protection of company assets.
• Help manage all day-to-day operations in the Store Manager's absence.

Skills

Verbal communication

Written communication

Interpersonal skills

Visual merchandising

Mathematics basics

Job description

Rack Room Shoes, Inc. is seeking an Assistant Manager to support the Store Manager in daily operations, staff guidance, and policy adherence. You will help deliver a high-quality customer experience, supervise POS activity, and drive sales and service goals.

The role requires leadership, training capability, and a solid understanding of store merchandising, inventory, and payroll processes. This position reports to store leadership and supports all store operations.