Assistant Store Manager — Lead Service & Growth

Carters Inc.; Kittery (ME); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount on Carter’s брен

Referral bonuses

Education “Advance You” program (tuion

Paid time off and parental leave

Adoption assistance

Charitable matching gifts

Professional and personal development

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in a fast-paced retail environment. You will lead a team, greet customers, and convey product benefits while upholding an inclusive workplace and strong service standards.

You will analyze store performance, coach staff, and support recruiting, training, and merchandising plans to drive sales and customer satisfaction. This role is onsite in a retail setting with growth opportunities.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and coaching skills for a diverse team.
• Ability to analyze sales data and KPIs to improve results.
• Proficiency with basic computer tools and store systems.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.

Skills

Leadership

Customer engagement

Communication

Supervisory experience

Retail management

Recruiting

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. is seeking an Assistant Store Manager in a fast-paced retail environment. You will lead a team, greet customers, and convey product benefits while upholding an inclusive workplace and strong service standards.

You will analyze store performance, coach staff, and support recruiting, training, and merchandising plans to drive sales and customer satisfaction. This role is onsite in a retail setting with growth opportunities.