Store Leader — Elevate Customer Experience & Team Growth

Carter's Retail Inc.; Pasadena (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Brand discount 30%

Paid time off

Parental leave

Education program

Job summary

Carter's, Inc. is hiring an Assistant Store Manager to lead a welcoming team and focus on families as they shop for baby and children’s apparel. You’ll help parents navigate product styles, features, and benefits while modeling strong service standards.

We seek a leader who fosters inclusion, guides development, and uses data to improve sales and operations on the shop floor and across channels. A minimum of 1 year in retail management is expected.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED is required.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coaching others to success and maintaining service standards across channels.
• Analyze business metrics and drive KPIs with the team to improve results.

Skills

Retail management

Customer service

Leadership

Communication skills

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's, Inc. is hiring an Assistant Store Manager to lead a welcoming team and focus on families as they shop for baby and children’s apparel. You’ll help parents navigate product styles, features, and benefits while modeling strong service standards.

We seek a leader who fosters inclusion, guides development, and uses data to improve sales and operations on the shop floor and across channels. A minimum of 1 year in retail management is expected.