Assistant Store Manager: Lead Sales & Service

Total Wine & More; Chesapeake (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

HSA

Job summary

Total Wine & More in Chesapeake, VA is seeking an Assistant Store Manager to grow the brand through best-in-class service and a welcoming store environment. You will support store operations, drive sales, and help build a customer-focused culture.

You will lead a team, recruit and train staff, manage inventory and payroll, and ensure compliance with alcohol regulations. The role emphasizes leadership, product knowledge, and delivering a profitable, in-stock experience for guests.

Qualifications

• 1–3 years of work experience in a managerial or supervisory role in retail.
• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• Experience leading, motivating, and developing a sales-focused team.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics.
• Recruit, train, and lead store team; develop product knowledge and sales skills.
• Support day-to-day operations including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service and resolve issues.
• Maintain vendor relationships to support store objectives.
• Ensure compliance with laws related to alcohol sales and store safety.

Skills

Leadership

Customer service

Communication

Education

Bachelor’s degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Chesapeake, VA is seeking an Assistant Store Manager to grow the brand through best-in-class service and a welcoming store environment. You will support store operations, drive sales, and help build a customer-focused culture.

You will lead a team, recruit and train staff, manage inventory and payroll, and ensure compliance with alcohol regulations. The role emphasizes leadership, product knowledge, and delivering a profitable, in-stock experience for guests.